Put Your Membership on Hold

Need to take a break? Whether you’re travelling, injured, or just need some time off, you can easily suspend your membership using our app.

How to Suspend Your Membership

All membership suspensions (freezes) can now be managed directly through the NDHC App. It’s quick, easy, and completely self-managed. A $5.50 processing fee applies to all freezes.

  • Open the app
  • Head to the Membership tab
  • Select Freeze Membership
  • Follow the prompts to choose your freeze dates and confirm your request

    • You’ll receive a confirmation email once your request has been processed.

    Don’t Have the App Yet?

    No problem! Download the NDHC App. Available on all platforms

  • Once Downloaded
  • Log in using your email and password
  • You may have to reset your password
  • Start managing your membership, bookings, and more

    • Need help logging in? Contact our team.

    APPLE CLICK HERE TO DOWNLOAD
    ANDROID DOWNLOAD HERE

    Stay on Track While You’re Away

    Just because you’re away from the gym doesn’t mean your goals have to pause. Download one of our at-home training programs to keep moving, stay strong, and feel your best—even when life gets busy.
    Download here